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Punktilio & @letitiawolf Appear in Twitter Tips Social Media Article in The Guardian

April 20th, 2011
categories: company news,phones 4u,social media,Team,twitter,YO! Sushi

Tags: @letitiawolf,@thismademecool,advice,career,careers,Guardian,how to,insights,job,jobs,search,social media executive,The Guardian,tips,Twitter tips

 

Not resting on her laurels after getting international press for her #happybirthdaybill trending topic, our @letitiawolf has done it again.

This article was originally posted by Simon Caine from Crab Creative in The Guardian on 18/04/2011

Twitter tips: how I used social media to find jobs

A social media executive has always used Twitter in his job seeking. Here, he shares some tips and insights

Simon Caine - Twitter tips 

A Twitter exchange between social media exec Simon Caine, and Letitia Wolf.

I’ve been a massive fan of social media since I first joined MySpace in 2003. I love the way it allows you to communicate with your friends for free and learn more about people you may have only met a handful of times.

It’s this passion for social platforms that led me to design and develop my own social network – a website which allowed Nottingham-based businesses to communicate directly with their customers – while still at university, with the financial help and support from a business enterprise agency called The Hive.

The venture didn’t survive past its difficult first year, but it did lead me into working with businesses in Nottingham, helping them develop their online presence on social networks including Facebook, Twitter and LinkedIn.

Upon graduation I wasn’t about to give up on social media, so I decided to incorporate it into my search for a job. In less than two years, I’ve become head of social media at a digital agency called Crab Creative.

Twitter has always been a key tool that I’ve used to create career opportunities. I’ve either found the roles advertised via Twitter or first made contact with a company this way. Here are some tips and insights I’ve picked up along the way.

Don’t follow everyone

I began my job search by following the 10 to 15 companies I really wanted to work for. The rest I added to a “list” on Twitter; these lists are designed to help you organise the people and topics you are interested in, whether you follow them or not. This meant I wasn’t bombarded with a mixed feed of friends, companies and brands. I checked my list everyday while I was searching for work and now that I have a great job I barely check it. I know it’s always there if I want to get an update on the industry or make another career move, but it doesn’t interfere with my regular use of Twitter.

Follow members of staff

I found following existing employees (particularly recruitment officers) much more helpful than following the company’s Twitter account. Individuals are much more likely to respond. Plus it may help you stay one step ahead of the rest of the job market: they’ll often tweet if they’re changing jobs, which let’s you know there’s a vacancy.

I found lots of companies had a list called “staff” where you can find the employees, but you can also search by users’ bios using Google – like I did here. I’d recommend following the list itself. It saves time and has the advantage that whenever a new member of staff joins the company you will get their tweets automatically (once they’ve been added to the list).

Increasingly companies are using Twitter to advertise jobs as well as message boards. The character limitations mean they have to be succinct. I recently worked with the Royal College of Nursing to devise a posting plan to advertise some upcoming jobs – so it’s not just social media companies utilising this medium.

Use Twitter search

Google searching is very useful, but you can’t filter by location. Twitter’s advanced search allows you to specify a location followed by some keywords. (This is a basic search for tweets containing social media within 25 miles of central London.)

You can also get more specific by removing keywords or including hashtags. This can make finding a local job a lot easier and for me location was very important as I didn’t want a commute that would take more than an hour. The majority of the previous positions I’ve held have been found via Twitter search, looking for tweets that include words such as “social media role”.

Tweet about your work and experiences in your chosen industry

Don’t do this every time you get told the report was good. But I’ve tweeted links to applications, blogposts and achievements that I am proud of. I’ve had people retweet these and reply to offer feedback on what they would do differently.

Additionally, replying to tweets from other people about their work is a great way of opening up the communication channels. If I am impressed by a campaign I’ll be very quick to praise the company or team that created it. For example, I recently had a chat with Letitia Johnson from Punktilio about their Phones 4u game and YO! Sushi promotions.

Don’t have a private account

When you make your account private, by definition, you make yourself less visible. I wouldn’t advise it. If you’re worried that your personal tweets will lose you a job or stop you getting an interview, either get a second Twitter account or don’t tweet while you’re on the job hunt.

Make use of your bio

Several industry (social media specific) recruiters found me from searching for people looking for jobs in social media. I had tweeted “looking for FT/PT/#freelance roles in social media” which helped them locate me. I wasn’t following them, but I did meet them offline to discuss opportunities they had to offer.

Once the recruiters had found me they knew the role I was after by reading my bio and were able to tweet me links to job specs on their websites directly. You only get 160 characters for your Twitter bio, so you have to be specific. At the time my bio was “Social media bandit, 3 years experience looking for social planner/community management role.” Followed by my email address and website.

Some organisations only use recruitment agencies so no matter how much you try and get their attention it will all be in vain. Recruiters are surprisingly active on Twitter (and LinkedIn) in my experience.

#FF

#FF stands for “Follow Friday” and it’s a way of people recommending other profiles they feel are worth following.

I helped a friend gain some recruiters attention about a month ago by using #FF to tweet that they were looking for a job. Three recruiters from my account followed them and contacted them about roles.

Simon Caine is head of social media at a digital agency called Crab Creative. And a standup comedian. Find him on Twitter @thismademecool

If you would like to receive advice like this and info about forthcoming live Q&As direct to your inbox, sign up for our weekly Careers update.


Winning Social Media Valentines Strategies for a strong ROI

February 14th, 2011
categories: facebook,twitter

Tags: barbie,country living,day,ken,media,mulberry,orange,roi,secret,Social,strategy,valentines,victorias

Either the smoochiest-woochiest day of the year, or for the cynics just another day invented by card shops. whichever way you look at it Valentines Day is a great way to get creative around the theme of love, ahh!

What follows is probably the most sentimental, romantic and soppiest sentence I’ve ever written. Here’s our favourite campaigns this year:

Heading down the nostalgia laden country path are Country Living with their Treemail App.  Select your knife width and bark style and chip away. Once carved share the pic over Facebook, Twitter and email.

Country LivingCountry Living

Orange are turning people’s tweets into cutesy animated videos in their Isn’t It Tweet campaign, then posting them up on their Feed. Just use their #feedlovestories hashtag.

Isn't It Tweet

Mulberry have come up with a blooming good idea this year with their Love Blossoms campaign. choose a flower seed from the selection above (for a couple more choices log in with Facebook and Twitter). Then plant the seed, and compose your Valentine’s verse.
Send the Valentine as a personal message, or if you love EVERYONE share your seeds over email, Facebook and Twitter. Your sweetheart will receive their virtual Valentine, then on the 14th the seed will blossom into a flower right in front of their very eyes. Ahh, magical… or, for the cynics, just some code.

Love Blossoms

Probably my favourite to research was Victoria’s Secret campaign… until I realised it was just an E-Card. Sadly it’s not as creative as the Mulberry campaign but you do get some gift ideas at the end of the form-filling.

Victoria's Secret Lovecard

This next one was probably my least favourite to research, but I did learn something new; did you know Barbie and Ken broke up?! The split happened around Valentine’s Day in 2004, Barbie started seeing an Australian surfer called Blaine, and created profiles on Match.com. Ken made many emotional appeals over huge billboards, Facebook and Twitter, alongside appearances on Jeremy Kyle (this may not be true) in an effort to woo her back.
Mattel have made a bespoke website and social measurement tool that fans of the couple can vote on whether they want the plastic couple’s soap opera to end in a happy way or an Eastenders way.
Barbie and Ken

Wait, wait, STOP PRESS. Sorry to ruin the surprise but they’re back together again. You can sleep soundly tonight.

This is all very nice but if you’ve only just remembered that it is in fact Valentine’s Day today Socialnomics have put together a very handy video of how social media can help turn things around.

Happy Valentine’s Day 2.0




Punktilio: 2010 Round-Up

January 5th, 2011
categories: arsenal,clients,company news,facebook,news,phones 4u,social media,syco,twitter,USC

Tags: 2010,Arsenal,infographic,Phones 4U,Punktilio,round-up,roundup,syco,USC,x factor

We’re now in the future; it’s 2011 and we’re really excited about what this new year has in store. Last year was a fantastic year for us, not only did our family grow from 7 to 17, there were also some huge milestones for us.
It may seem a bit like we’re blowing our own trumpet (and we are!) but we’re really proud of what we achieved last year. So we’ve put together this Infographic of some of our stand-out achievements.

Thank you all so much for your continued support, here’s to 2011!

2010 RoundUp





#HappyBirthdayBill: How to Trend on Twitter

December 17th, 2010
categories: company news,social media,Team,twitter

Tags: #happybirthdaybill,Bill Hicks,Birthday,Comedian,guide,how,Lauren Laverne,Stand up,Stephen Fry,to,trend,trending,twitter

Yesterday was a normal Thursday… for some; not for fans of Bill Hicks however, and especially not for our very own Letitia Becher. Realising it would have been Bill Hicks’ 49th birthday and no one seemed to be making any noise about it she quickly got in touch with the people behind American: The Bill Hicks Story.

original tweet

Who then, in turn, got the ball rolling by retweeting her,  which got Bill’s fanbase inspired to get the message spread further by getting in touch with the Twitterati.

It worked, Twitter royalty like Lauren Laverne

Laverneshow

..and even Stephen Fry got involved, and from there, the message exploded…

Stephen_Fry

..It exploded so much it became the 2nd* top trend in the UK, sat (quite rightly) along with #mademesmile…

Top_Trends
it even made the Press in Austin, Bill Hicks’ hometown.

What touched Tish the most was that @billhicks_movie contacted Bill Hicks’ family who were really “pleased and excited” by the news. Tish said;

“As a huge Bill Hicks fan, I really wanted to create some awareness that it was his birthday. I really wanted people to know and the message couldn’t have taken off without the help of @billhicks_movie, @Bill_Hicks_RIP and @CateyScarlet. I have had such a huge smile on my face since it trended, because it just shows how many more people cared about him too.”

So how was all this achieved? First of all you need (in this case) is a cause worth bringing to people’s attention. Bill Hicks was loved by many, but loved by many more since his passing in 1994, within this newer fanbase things like his birthday may go amiss, so by bringing awareness through networks like Twitter is ideal to get the message out.

But how do you get the message out? What Tish did was to get in touch with the loudest voices within the fanbase, they then retweeted and spread the message further than Tish could have done on her own. Getting in touch with Twitter celebrities is a bit harder, as they tend to have huge amounts of people @Tweeting them it is easy for messages to get lost in their @Message streams. However if you have a group of you sending the same message, that #Hashtag has a much better chance of catching their eye. Once that message has been retweeted by them, then that’s the start, that’s where it really starts to gain momentum. Then just sit back and watch your topic trend…

Aside from just waiting to see your topic appear on the Trendslist there are a few other tools you can use to see how far you message is spreading; Trendsmap is one, you can see not only how big your #Hashtag is getting but also where people have mentioned it too. Topsy is another great service for seeing where messages originated from, who tweeted to create the spike, kind of an autobiography of a tweet.

*We had trouble sourcing a screenshot of it actually being in 2nd place, if you have one we’d be really grateful if you could share it with us.






Placebook (Oh and a bit about the Tabs)

August 24th, 2010
categories: applications,facebook,foursquare,social media,twitter

Tags: facebook,foursquare,Gowalla,Places,Spambook,Tabs

Placebook

This week Facebook are rolling out their reduced Tab size change, which was originally mentioned last October. So make sure all of your custom Tabs and Apps are resized from 760 to 520 pixels otherwise you’ll be seeing the dreaded ‘broken’ icon.

More information can be found here. / Via InsideFacebook

So, a week after the launch of Facebook Places and what are your thoughts on it? Oh that’s right, it’s only had a US launch so you probably don’t have any first hand experience of it (unless you are Mark Zuckerberg or some other Facebook employee!). One particular luxury we have over here is we can sit back and watch with a reserved caution as others figure out the underlying privacy issues… Or get some good ideas on how to prank friends!

Dennis Crowley, owner of Foursquare doesn’t seem scared by the new competition, telling The Telegraph “I have now had a chance to play around with Facebook Places and it’s not that great or interesting. It’s a pretty boring service, with barely any incentives for users to keep coming back and telling their friends where they are.” He continues “The only interesting thing about Places is that it has a potential audience of over 500 million people around the world… but that can only be a good thing for location-based services, like Foursquare, as Facebook will educate the masses about check-ins.”

The introduction of Places seems to be working in contrast of Facebook’s push to monetise the platform by opening it up to marketers. We use Facebook for all of our clients. The way you can specifically target users based on the information they share makes it a platform that is second to none. But it is this that irks somewhat; with Places people don’t want to share where they are, or where their ‘friends’ say they are broadcast by default to ‘everyone’.

Facebook (well for me, personally) used to be somewhere my actual friends and I could chat online and share links, videos, events etc. Then school friends who I’d not been in touch with (or since) began using the platform and ‘Friend Requesting’ me, and it felt rude not to ‘Accept’ all of them. I realise I may be sounding a bit like a Grumpy Old Man and having contrary views to a company from progressing and growing but Facebook became a lot more open and a lot less personal. That was just the start. Facebook have 500 million+ users, I can’t imagine all of those users are completely web-savvy. Now people become some kind of Facebook celebrities with 1000+ ‘Friends’, reminiscent of the days of MySpace when it was common culture to friend collect. Imagine introducing Places to MySpace. It’s a thought TechCrunch made a whole lot more eloquently in a recent article. Would you feel comfortable sharing that much information with virtual/actual strangers by default? Is it time for Facebook to re-think their Social Graph? Should it introduce a friend tier, its own version of Followers/Following option?


Hiding Labrinth

June 30th, 2010
categories: design,facebook,music,myspace,qr codes,social media,syco,twitter,youtube

Tags: Labrinth,Pet Shop Boys,qr codes,Smart Phones,syco

Labrinth
Labrinth is busy bustin’ sick beats hidden in a studio somewhere, meanwhile we’ve been doing some hiding of our own.

If you’ve signed up to Labrinth’s various social media sites, you may have noticed the sneaky inclusion of QR Codes which lead to some exclusive content produced by Labrinth and ourselves.

QR Codes have been used by pop stars like The Pet Shop Boys before, however we feel the infrastructure had been lacking until recently (namely the mass adoption of Smart Phones we’ve seen in the last two years or so) and therefore there has been limited success with campaigns utilising them. We see the timing as being right now and the use of QR Codes as a perfect fit for Labrinth; not only does it aesthetically suit his name but both are still relatively new, so only people in the know… well, know. Overall it’s an accessible and forward thinking way for Labrinth to find his place in the physical web.


Punktilio goes 100% Syco!

February 1st, 2010
categories: music,twitter

Tags: alexandraburke,joemcelderry,leonalewis,susanboyle,syco

leona_lewis_twitter

We’ve looked after Syco artists for quite some time now, but recently we were instructed to take the reins on all things digital. It’s our job to make sure all the social media initiatives are being built and activated, as well as assessing commercial opportunities and making the case for improvements on the labels websites. Facebook Connect is numero uno.

Particularly notable moments in our work with Syco have been; Joe McElderry’s number 1 hit, Susan Boyle selling 4 million albums and Alexandra Burke’s Brit nominated number 1 hit Bad Boys. Also, start following Leona Lewis on Twitter. Leona is now a genuine tweeter: @leonalewismusic

Keep checking back for updates on all of the Syco artist’s websites and social media activities.


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